1. RMAs cannot be returned to the customer if the material has been delivered to Inventory.
From:
Oracle Purchasing User's Guide Release 12.1 Part No. E13410-05
Page 605 (Receiving 9-67)
2. RMA that has been Received and then Returned to the Customer cannot be Received Again
cause: An RMA provides authorization for a single material return.
It is a one-use type of transaction.
When the initial receipt is done, it has fullfilled the purpose of this RMA.
After a return to the client is done, the subsequent receipt of the same
material would require second authorization for return -- a second RMA
From:
Matelink 文档 ID 149736.1