Organization Setup Trouble Shooting Documentation

纵横四海

PURPOSE
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To aid users and support analysts in problem resolution.

SCOPE & APPLICATION
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This is intended for External users and internal support analysts.

TROUBLE SHOOTING
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Q1. Defining new organization and getting these errors when saving:
   frm-40735 pre insert trigger raised unhandled exception ora-06512
   ora-06512: at "apps.fnd_flex_key_api" , line 2548
   ora-06512: at "apps.pjm_install", line 198
   ora-06512: at "apps.pjm_install", line 070
   ora-06512: at line 1
   This can be fixed two ways.
   A1(a). Apply Patch 851461.
   A1(b). If the user wants to set up the Master Inventory organization
      as projects enabled. Follow the steps below:
      Navigate to Inventory/setup/organizations/parameters,
      setup the projects alternative region as project enabled
      (and cost collection enabled if appropriate). Save.
      The child organization should now save without any difficulty.
      See also Note 1018012.102
Q2. Newly defined organization is not showing on the List Of Values (LOV)
   when querying in other forms such as Organization PERWSDOR, or Location
   PERWSLOC.
   A2. Was the correct responsibility used to define the organization?
   Make sure the responsibility is set to the appropriate operating unit
   by setting the MO:Operating Unit profile option for each responsibility.
  
   If this is a fresh install, the responsibility used to define an organization
   must be assigned to the appropriate business group. Ensure that the
   responsibility points to correct Business Group (HR:Business Group Profile)
   before defining the organization. The new organization will only be visible
   in the business group assigned to the responsibility that was used to create
   the organization.
   
Q3. The organization form, PERWSDOR, does not show set of books information?
  A3.  The legal entity is a higher level than set of books;
   therefore, this field should be entered first.
   This will enable the set of books values to be listed.
   **Note: The set of books must be tied to the legal entity before proceeding.
   Steps:
   Setup/ organizations/organizations form
   Select an Inventory organization from the organization classifications zone.
   Click "Others" button and select accounting information.
   Click in the flexfield window.
   The Accounting Information window appears enter the Legal Entity
   before the Set of Books field.
   See also Note 1061426.6
Q4. Setting Up Inventory Organization and attempting to access the
   Accounting Information gives an error: "Value 1 = Invalid".
A4.  This error occurs when the Set of Books for the Legal Entity Accounting has
   not been defined for the GRE/Legal Entity organization classification.
   Steps:
   Inventory/Setup/Organization/Organization choose organization and then
   GRE/Legal Entity classification.
   Click on "Others" button and choose Legal Entity Accounting from the list.
   When form appears place cursor in the Set of Books field
   and choose the correct set of books from the List of Values.
   Save this change. Now navigate back to the Inventory Organization
   classification and click "Others" and pick the Accounting Information.
   The error should no longer occur and the Set of Books field should now
   be populated.
   See also Note 1056838.6
Q5. When navigating to the Location Form (PERWSLOC), the following error
   occurs when the form opens: HR_50022_USER_TYPE_NOT_SET
A5. Issue is resolved by defining the HR: User Type system profile option.
   Login as System Administrator and navigate to Profile -> System.
   Check the Site and Application box and populate the Application field with
   Oracle Inventory.
   Then place the cursor in the Profile field and enter HR:User% and click Find.
   On the System Profile Values form, click on the List of Values in the
   Application field and select HR User. Save changes, exit application, and
   log back in.
   See also Note 1059521.6/ 2105360.6
Q6.  Several organizations have been setup but they do not appear in any
   list of values.  Also when attempting to define Organization Parameters
   specifically, the calendars that have been defined do not appear in
   a List of Values.
A6.  The workday calendar needs to be built.

   After setting up the Workday Calendar, it is necessary to compile or "Build"
   the workday calendar. If this is not done, the calendar cannot be selected
   in the Calendar field in Setup/Organization/Organization Parameters.  
   Therefore, Organization Parameters setup cannot be completed and
   the organization in question will not appear in a List of Values.
   See also Note 1060857.6/ 2106716.6
Q7. How can I build or extend a calendar for the next few years and how is it
   assigned to the organization?
A7. Inventory/Setup/Organizations/Calendar -> query up the calendar
   that you have assigned to your organizations and then change
   the 'To' date in the section Calendar Date Range. Then go to
   Special Menu/Build to build the calendar.
   Then navigate to Inventory/Setup/Organizations/Parameters
   Go to the Calendar Field and do a List Of Values. Select/reselect the
   desired calendar and then Save your work.
   If changes are made to the calendar, then it is not necessary to
   change the calendar that is assigned to the organization. Simply reselect
   the calendar name in the parameters form and save it.
   Changes to the exception list of a calendar can be made any time that
   they are needed, but the calendar should be re-built after making
   any changes to it.
Q8. Unable to create a new Organization with costing method "AVERAGE COSTING"
   because the only option to choose from is "Standard" in Release 10.7
A8.  Apply patches 693499(client), and 693561(server). Alternatively; apply INV
   patchset C or higher.
   See also Note 1073927.6/ 2119527.6
Q9. Trying to build the workday calendar and the concurrent request gets error:
   Ora-01854: julian date must be between 1 and 5373484.
   Per the log this occurs when building the shift calendar portion
   of the process.
A9.  This is fixed by applying Patch 840000, which will update your module
   bmcpcl.opp to version 50.54.
   See also Note 1067645.6/ 2113405.6
Q10. The organization parameters form will not allow deletion of demand class.
  A10.  Demand class information is used for ATP and MRP planning, this information
   updates a number of tables involved in planning and forecasting.
   Current functionality of form does not allow deletion of demand class for
   this reason.
   See also Note 1061435.6/ 2107295.6

RELATED DOCUMENTS
-----------------
Organization Setup Steps: Note 76440.1
Organization Setup Patchlist: Note 108930.1
Organization Setup FAQ: Note 109665.1

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