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发表于 2007/6/25 22:16:54
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Product Summary
|  | Mode of Delivery:
| Packaged Application
| Solution Classification:
| Computer Maintenance Management (CMMS)
Facilities Management and Maintenance
Equipment Maintenance
Enterprise Asset Management (EAM)
| Distinguishing Features:
| - Minimize unplanned stoppages
IFS EAM improves the company’s operational and maintenance procedures, both immediately and in the long term. Based on industry standards, the functionality for collecting data from the process and control systems allows the proportion of condition-based maintenance to be maximized, and the risk of breakdowns and disruptions, to be minimized. The material procurement process is a decisive factor for achieving a balance between low costs and high availability. With continuous handling of all technical and commercial information, scheduled work and experience from the plant, the system creates efficient functions for purchasing and inventory. All in all, IFS EAM provides proactive support for continuous improvement, resource planning, and plant optimization.
Profitability is often related to plant availability. With IFS’ OEE (Overall Equipment Efficiency) and Business Performance tools, disruptions can be measured, defined and related to causes, for instance maintenance problems, lack of competence, or design faults. Based on this analysis, "improvement groups" representing all parts of the organization can collaborate in making recommendations for better solutions.
- Competence management
The close link in IFS EAM between operations and maintenance, and the human resources functionality guarantees more efficient competence management of long-term organizational planning at all levels. The system also contains procedures for planning succession, including development programs for replacements for key employees at various levels and in different departments.
- Web based
A good EAM system is characterized by its advanced functionality and its ability to handle complex, fast-changing situations within the organization. At the same time, it must be made available to many different user groups with widely divergent needs and demands.
IFS/Personal Portal, the role-based enterprise portal for IFS Applications, represents a paradigm shift that increases the benefits of current ERP systems. Applied to IFS Maintenance, the contents of the portal cover the most common functions required by maintenance technicians. Via the web, maintenance and service technicians can access job lists, final reports, and fault reports, and graphically navigate through plant diagrams.
- IFS Event Server
The IFS Event Server function defines procedures that automatically create messages from the system to the user. For example, it might send a message to the maintenance manager when certain limits for condition-based maintenance have been exceeded, or send a signal when a payment authorization officer has time reports that need to be approved. Using applications created in the IFS Event Server, the system calls attention to reports that need to be addressed without personnel wasting their time looking for information.
- Costing tool
Improvements can be made in every plant, in the form of savings and increased production. Fewer breakdowns, increased capacity use, more efficient purchasing routines and better use of human resources are some of the most decisive factors. In major industrial facilities, exploiting this potential can entail dramatic changes. In fact, a rule of thumb states that a company in the process industry with an old information structure will increase its annual profitability by over US $ 12,000 per employee.
The IFS EAM costing tool is used to calculate the value of this improvement potential. By analyzing costs and revenue, the improvement potential defined is converted by IFS EAM to higher return on assets (ROA) and lower total cost of ownership (TCO).
| Target business size:
| 2000+
501 to 2000
101 to 500
| Pricing details:
| $25,000 to Indefinite
Notes: Pricing Varies based on number of users
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 | Related Content |
|  | Other Related Content:
| IFS Applications - Enterprise Resource Planning (ERP)
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 | Operating Environment |
|  | Operating Systems Supported:
| Solaris/Sun OS
Microsoft Windows Mobile 2003
Microsoft Windows Server 2003
Windows CE
Windows XP/2000/NT
HP/UX
AIX
Linux
| Databases Supported:
| Oracle RDB
Oracle
| Middleware Supported:
| J2EE Application Server
WebSphere
Other J2EE Application Server
MQSeries
Microsoft .NET
Microsoft COM
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 | Implementation, Training, and Support |
|  | Implementation Description
| IT Provider installation and configuration
IT Provider assistance in configuration
Notes: Focused on meeting your business requirements, IFS Implementation ensures that you get maximum value from IFS Applications every time you install it. Getting the most value from your business software is critical to your ROI. IFS Implementation ensures that solutions based on IFS Applications are delivered fast, affordable and with the highest level of quality.
Pre-packaged, best practice accelerators:
Delivering solutions, which create the expected business value on time and on budget, is easy with IFS’ pre-packaged industry solution accelerators and templates. Our implementation accelerators re-use knowledge from existing “best-practice” giving you an implementation that is faster, less expensive and with a higher quality.
The right solution with fewer modifications:
Using our pre-packaged process solutions, we map your business processes to functionality that already exists within IFS Applications. By squeezing out every drop of the best functionality from IFS Applications, you get a comprehensive off-the-shelf solution with fewer modifications.
One need – one solution:
Implementing the right solution to meet the needs of all your sites is challenging but extremely cost-effective. First, we implement the right solution for a harmonized set of processes in one location. Then we replicate the same solution at all the sites you identify that need the same set of harmonized processes. You get added value by implementing the same solution for the same need in all sites – plus, a magnified ROI with little extra effort.
Navigating with complete visibility:
By using IFS Services Manager, a collaborative toolkit, you get complete visibility into your project. With its easy-to-access and use web portal interface, you, your partners and IFS can work together or separately to implement IFS Applications. The role-based view gives everyone access to the information they need to get their job done on time, on budget.
| Training Description:
| Some training recommended - some training from the Company/Reseller may be helpful.
Notes: IFS eLearning:
Competitiveness can only be predicted by evaluating the capabilities of our employees. Corporations worldwide face tremendous challenges to improve employees’ knowledge, skills and competencies during implementation of business systems today. IFS eLearning enables employees to learn IFS Applications and best-practice business processes via role-based training.
| Support Description:
| Telephone support - calls can be placed directly to a support staff.
On-site support - a representative from the IT Provider/Reseller can come to the customer site.
Web site support - product support questions, knowledgebase, are available at the company Web site.
E-mail support - questions can be sent directly to a support staff for review.
Notes: Maximizing benefits and ROI while minimizing risks and costs is the overall goal for all business. Our support services are designed to achieve this goal. Providing services by people who know the business and products, we help to maximize benefits, and by providing new versions and enhancements on leading technology we secure investments, maximize uptime and minimize the total cost of ownership.
Are you an IFS customer looking for Technical Support?:
You've come to the wrong page, but let us point you in the right direction. You need to visit our Log-in page, from where you can log-on to "IFS Portal" - the quickest and easiest way for IFS Customers to request technical support.
IFS Maintenance & Support Philosophy:
We support customers in maximizing utilization, uptime and user satisfaction by providing responsive support services and product enhancements throughout the life cycle from implementation/customization to upgrade.
We continuously provide new software developments and enhancements, which are packaged and issued as a main release approximately every 12 months.
The IFS Support Concept:
The IFS Support Organization is dedicated to delivering the best available support globally. Over 20 support centers worldwide provide telephone support and ensure rapid response and knowledge about our customers’ local conditions.
IFS Support is built on local support centers. The 1st and 2nd lines are located locally in order to meet support needs in the local language and according to local conditions. The 3rd line is located at our global development centers to facilitate seamless access to the best knowledge at any given time. At IFS, R&D is never far away. We believe that in order to provide the best support companies need access to the best available knowledge. This is why the people who developed the product are also a natural part of the support process. The technical and functional expertise at our development centers is always available as an escalation level. This gives our customers the best of two worlds; local support based on local knowledge, backed up by a global support infrastructure.
IFS Life Cycle Support:
IFS Life Cycle Support is our globally available support infrastructure. The system allows us to keep track of all customers and customer installations, as well as reported cases and patches. The IFS Life Cycle Support system enables life cycle support for the entire software environment. This means that we always retain an updated copy of the environment, both standard and customized software, in order to be able to recreate and analyze errors, changes and upgrades. For our customers this means that we provide proactive support on standard and customized applications through the whole life cycle.
IFS Internet Support Center:
The support infrastructure also includes Internet-based self-service applications providing easy 7x24 access to IFS support. This gives the customer online access to our global support system and all related information. The Internet-based support center ensures unlimited, secure and free access to on line support resources.
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 | Collateral and Market Research |
|  | Product URL:
| [url=http://eam.knowledgestorm.com/ksenterpriseassetmgmt/ActivityServlet?ksAction=redirectToURL&link=http%3A%2F%2Fwww.ifsworld.com%2Fus%2Fsolutions2%2Fcomponents_fact_features%2Fcomponent_chart.asp%23&provId=2779&solId=746&urlType=COLLATERAL:RU&referer=SOLUTION_DETAIL&leadSource=]http://www.ifsworld.com/us/solutions2/components_fact_features/component_chart.asp#[/url]
| Overview
| IFS - Applications Overview
| Overview
| IFS Enterprise Asset Management - Sales Brochure
| Overview
| IFS Supply Chain Management
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 | ASP Information |
|  | Service Level Agreement (SLA) offering:
| No
| Additional hardware or software requirements:
| Yes
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 | General Information |
|  | Source code for this product is
| Open
| Software customization options:
| Application modification can be provided by this company
Application modification can be provided by a 3rd Party
| Licensed seats of this solution
| 350000
| Available Languages:
| Norwegian
Spanish
Brazilian Portuguese
Simplified Chinese (China)
Danish
Latin American Spanish
Swedish
Japanese
Italian
French
German
Russian
Korean
Finnish
Portuguese
Canadian French
English
Dutch
| Is this software listed under GSA contract?
| Yes
| This product has been installed in these Industries:
| Professional, Scientific and Technical Services
Pharmaceutical
Automotive
Manufacturing Industries
Aerospace and Aviation
Other Industry Specific (not listed)
Telecommunications
Utilities
Computers and Technology
Engineering, Construction and Scientific
Food and Beverage
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